Anix Terms & Privacy Policy

ANIX Subscription Terms of Service
This Privacy Policy is incorporated into, and considered a part of, the Terms of Service, and any terms not defined herein have the meanings ascribed to them in the Terms of Service. This Privacy Policy and the Terms of Service govern the collection of information and use of the Services offered by Anix, and by using the Services you are giving Anix permission to use and store such information consistent with this Privacy Policy and the Terms of Service.

Please note, to the extent you reside outside the United States, the European Economic Area, the United Kingdom, or Switzerland, please be advised that by accepting the terms of this Privacy Policy, you acknowledge, agree and consent to the transfer to and processing of personal information on servers located outside the country where you reside and that our collection and use of your personal information accordance with the laws of the United States that may be different and may be less protective than those in your country.

Anix provides a visual, voice, and messaging assistant. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your website, mobile application, or any other digital channel..

Personal Information Anix Collects

When you deploy the App, we are automatically able to access certain types of information:
* When you are chatting or calling through Anix, Anix collects all chat and call logs.
* Anix collects your customer’s location, email address, and in some cases social profile information.
* Company agent’s names and profile information.
* Information about you and others who may have accessed the App on behalf of your company, such as their name, address, email address, and phone number.

We collect personal information directly from individual through Cookies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: communicate with you; optimize or improve the App; and provide you with information or advertising relating to our products or services.

Sharing Your Personal Information
We ensure to our best ability that you and your customer private data will be only accessible for you and never used for other purposes.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@anixproject.com.